Contact Our Support Team
We're here to help with any questions about our software keys and digital products. Our global support team provides assistance in English and Chinese.
Global Support Coverage
We support customers worldwide with offices in Toronto, Hong Kong, and London
Phone Support
Direct line to our support team
Extended coverage: 8:00 PM - 2:00 PM EDT (18 hours daily)
Average wait time: Under 3 minutes
Email Support
Detailed support for complex issues
Response time: Within 2-4 hours during business hours
Available 24/7 (responses during business hours)
Live Chat
Instant support during business hours
Available during extended business hours across multiple timezones
Response time: Immediate to 5 minutes
Business Hours
Regular Hours:
Extended coverage: 8:00 PM - 2:00 PM EDT (18 hours daily)
Extended coverage: 8:00 PM - 2:00 PM EDT (18 hours daily)
Time Zones:
Multiple (EDT, HKT, BST, PDT)
Global Coverage:
Extended hours through our international offices
Our Headquarters
Canada CD Keys Inc.
27 Tooklea Crescent
Scarborough, Ontario M1S 4J7
Canada
Business Registration:
759281458 RC0001
Quick Help Resources
Send us a Message
Get in touch with our support team. We typically respond within 2-4 hours during business hours.
Need Immediate Assistance?
For the fastest response, use our live chat during business hours or call us directly. We're committed to resolving your issues quickly and professionally.