Our Policies
Learn about our transparent policies regarding refunds, terms of service, and privacy.
Refund & Return Policy
30-Day Money Back Guarantee: All our digital products are covered by our 30-day satisfaction guarantee. If the software key doesn't work as described, we'll provide a replacement or refund.
Digital Product Refunds
We stand behind the quality of our products. If you encounter any issues with activation or software functionality, please contact our support team immediately.
Eligible for Refund:
- Products that fail to activate due to invalid or previously used keys
- Software that doesn't function as described on our website
- Accidental duplicate purchases (with verification)
- Purchases made in error, if reported within 24 hours and not activated
Not Eligible for Refund:
- Activated product keys (as they cannot be reissued)
- Products purchased more than 30 days ago
- Issues resulting from incompatible hardware or software
- Products where the buyer has violated the terms of use
How to Request a Refund
- Contact our support team at support@canadadigital.com
- Include your order number and details about the issue
- Our team will respond within 24 hours
- If approved, refunds are processed within 3-5 business days to the original payment method
Technical Support: Before requesting a refund, please contact our technical support team. Many issues can be resolved with proper assistance, allowing you to use your purchase successfully.
CANADA
CDKeys
Have questions about our policies? Contact our support team.